Policy

    • We accept all major credit cards (Visa, MasterCard, American Express, Discover Card) as well as PayPal, Zelle and Cash App We also offer Sezzle, Klarna and Shop pay installments 
    • Shipping is 4 to 7 BUSINESS days if you order on Friday afternoon it leaves MONDAY! 

    • Sezzle, Klarna & Shop Pay orders take 2-3 business days to process and release payment then 4-7 days shipping

    • NO REFUNDS 

    • After install NO REFUND or EXCHANGE 
    • NO EXCHANGE ONCE SHIPPED 
    • iSlayTierraExtensions is not responsible for lost, missing, or stolen packages. After the package is marked as delivered, please consult carrier for further assistance
    • DO NOT rush your order, place your hair appointment once you receive your hair to prevent rushing. Tracking will be sent to you….again DO NOT Constantly message me about delivery  
    • Wigs/Bundles available on hand must be paid in full you can NOT put a deposit down only holds are for fully paid for orders.  

    • Wigs take 5-10 business days once order is placed.
    • Colored hair take 3 days to process 
    • Due to Covid-19 Shipping can take longer iSlayTierraExtensions is not responsible for delayed shipping contact mail carrier
    • Pickup orders MUST be picked up within 14 days or you will have to re-purchase no holds for over 14 days